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The k3 System was bought from Mycrocamuk on the 25.5.23

I just Noticed on the 2 Clips i sent the System has went back onto KPH Despite me stting it to mph , Also the email Address is Correct as i have been using it for around 20 Years . Cheers Francis

Hello Francis,

Thanks for your information, I saw the video and you are right, there is no voice in the video.

As you are in UK and you bought from our UK dealer. Could you contact them for help? That will be more efficiency.

Here is their contact information:

Phone: 0330 223 3108

Email: sales1@mycrocamuk.co.uk

Hi Francis,

I have around 6 Different Bluetooth Devices Ranging from a Drone / Sat Nav / Headphones / Speakers and my Iphone or Ipad can find them in Seconds and make a Solid Connection
....
Yesterday i was Working on my Bike over the Space of around 4 Hours and kept Turning on the K3 System to try and Connect to the App at least a Dozen times in the Space of 4 hours ,With the Iphone or Ipad sitting 6 inches away from the K3 Unit and all it does is Blink and Both of my Apple Devices Cannot find the K3 Unit .

I am a little bit irritated that you are always talking about Bluetooth. The K3 does not have bluetooth. You need to connect to the K3 by wifi and then, when connected, open the app to change the settings.

When i reviewed the Footage i found there was No Sound So again i Unconnected and reconnected the Microphone selected Different Volume settings and Still no Sound ?

Could you please upload a sample video which has no sound somewhere (e.g dropbox or wetransfer or so), so I can download it? Though it is not impossible that the mic is broken (or the connector), it is very unlikely. So I would like to check the video file if there is an audio track at all.

The first thing I always recommend when there are strange problems is, that you should re-flash the latest firmware. Not only does it make sure that the firmware is correctly installed, but it also resets all settings to default. So we can start from a fresh installation with defined values.

Hello Frostie Bluetooth or WiFi it does not Matter if the K3 System is Not Allowing the Operator to Connect to the System !! All it does is Blink and Not Connect , So despite Trying at least a Dozen Times to Connect to the K3 over a Space of 4 Hours and FAILED EVERY TIME , To me that is a Complete and Utter Failure of the System . My iPhone and IPad Both Connect to the WiFi as the Router is around 15 Feet from the Motorcycle , In fact I Have the Google Mesh System it Extends the WiFi Signal and Brought out one of the Units and plugged it in about 6 Feet from the Motorcycle to Attempt to Connect to the K3 System Still the K3 System Refuses to Connect . So I think it is Fair to Say I Have tried my Best to get this System to do what it is designed to do , And I noticed the Speed Setting has Changed back to KPH Despite me selecting MPH , So either it is all in my imagination or Clearly the System is Not Capable of Doing what is claimed it can do

Hello Frostie Bluetooth or WiFi it does not Matter if the K3 System is Not Allowing the Operator to Connect to the System !!

Ok. Then let us start there.

When you start the K3 and then, after some seconds, open the wifi settings on your iPhone, does the K3 wifi show up or not?

If it shows up, can you successfully connect to it?

If it shows up, but you are not able to connect to it, then please press the little info button at the right side of the wifi and then choose "Ignore this network". After that, start the whole process again.

If this all does not help, some screenshots or a video of your try would be helpfull.