Just installed my new K3 onto my new BMW R1250 GSA, but can’t get the wifi to connect in the INNOVV app. i can select the camera system as a wifi choice, input the 1-8 password, but when I select the settings tab in the app, it’s not showing as connected via wifi. I’ve rebooted phone, unplugged and re powered the INNOVV system (both power lines disconnected for 20 minutes), the lights on the power converter are showing blue then blinking blue when bike powered on, nothing seems to work. Very disappointing after many hours spent installing. This is my 3rd INNOVV and now stuck with system being inoperable. Could it be this INNOVV isn’t compatible with the most recent IOS version 16.0 in my phone? Do I need to find another brand camera? never had problems with any of my prior INNOVV products. HELP!!!!
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Tried going into airplane mode and then connecting to the wifi....still won't connect. I am going to attempt to add a few pics of screen shots, showing the wifi setting for the innovv and the failure screen as well.
May be something really minor, but the app is saying to failed to connect to the K2, but I have installed the K3....could that be part of the problem?
I am riding the bike around today, and will attempt to grab any files off the memory card tonight. Maybe its recording, even though I have no access to the settings (can go without for a little while, but would like to have access to all of the features via my iPhone.
Hi Jim,
enable the airplane mode on your iPhone. Then connect to the K3 wifi, open the app and you should good to go.
It is a know behaviour of some smartphones (iOS and Android) that they fail to connect to the camera because they try do it over the mobile connection instead of the wifi connection. By enabling airplane mode, you temporarily switch off the mobile connection and the phone uses the wifi connection.