App not working on the Huawei P20 Pro Android device. As soon as I hit Settings, the App closes. I've tried upgrading the DVR to the latest firmware (V1.1.11) - same issue. I've tried rolling back to an older version V1 (1st April 2021) and it's still the same. Everything else seems to work (it records video etc.) and I can access Settings from my daughter's iPhone, but I am unable to get into the App Settings with my phone, so I can't change anything - and it's driving me crazy. Any ideas? Set up is K3, Huawei P20 Pro (with the latest updates).
top of page
bottom of page
thanks for all you guys' positive response, we are happy to have you guys here.
Hi, I was having same issue with Samsung A7, followed theses instructions and all is well now. Will update if things this happens again but touch would all good.
Dear Chris,could you please go to the Celluar Data and switch it off for the "INNOVV" in your Huawei P20 Pro? You are also suggested to unistall the App, install the latest App and allow all the permissions during the installing.
Thanks.
Obviously an app problem.
Have you tried uninstalling and reinstalling the app?