Just bought the system a month ago and was working perfectly, now it won't show wifi network on my iPhone 11 pro max with iOS 14. It will sometimes if i'm lucky, show the network but will disconnect right away. Tried reseting all settings on my iPhone and reconnecting my networks, still same issue.
Also will not record sometimes and also noticed that the DVR settings will reset.
Is there a fix for this?
Can I connect the DVR to Mac and check version of firmware and reinstall the firmware?
All connections are in place and can see the blue light at the the converter and wifi light will come on and turn off every few seconds as well as the other lights.
I think this one is busted?
Please help!
Hi, when I’m at home my iPhone 11 Pro connects to my home internet as is normal, when I turn on my bike my phone remains connected to the home internet & doesn’t connect to K2 unless I move my bike further away from the house, I suppose my iphone always connects to the strongest WiFi signal?????
I had the same problem before. I have a iPhone xr with the latest 14ios installed. I have a Honda Goldwing. First forget the k2 WIFI. Next delete the k2 app and install it again. Next unplug the power wire to dvr completely for 2 minutes and plug it back in, this is a hard reset. Next TURN ON THE BIKE wait for blinking blue WIFI light go to iPhone setting WIFI not Bluetooth and connect to the k2 WIFI. If above doesn't work try inserting a small paper clip into the small whole on your dvr to reset the dvr to factory and repeat the above
Thanks guys, turns out the DVR is defective. Tried all troubleshooting steps. Even tried my iPad Air and friends iPhone XR, still same issue.
Double and triple checked all my connections. Like I said , how could it stopped working all of a sudden and only rode the bike a few times? Returning my unit since I only had it for less than a month and getting my money back.
Was great when it worked.
Apologize for any inconvenience that has caused. If you have not sent the K2 back, could you please kindly check the DVR's Wi-Fi indicator first when connect it to the wall adapter?