Hi, can anyone help me, I installed and my K2 a month ago and worked just fine. Then my old Samsung phone was stolen and I replaced it with a newish galaxy A10. My phone now shows it is connected to the innovv wifi but always shows no connection when the app is opened. I hope this all make sense.
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K2 & DUCATI INSTALLATION PICUTURES
K2 & DUCATI INSTALLATION PICUTURES
K2 & DUCATI INSTALLATION PICUTURES
K2 & DUCATI INSTALLATION PICUTURES
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Many thanks Rock Liu, worked just great.
Understood, Will work on this issue to get root reason.
" Some of Samsung phones have such connection issue. "
It depends also from the app or firmware version.
On my Samsung J5 2017 the problems started after an update to app 1.2.7 and firmware 0.39 (IIRC).
In my opinion it's not a nice way throwing the problem against the phone builder.
Not only Samsung phones; I have the same problem with a NOKIA 8!
Sorry to hear that your old Samsung phone was stolen.
For your Galaxy A10, try below,
1. turn phone to airplane mode,
2. enable WiFi only,
3. turn on location,
4. connect WiFi to phone.
It should works.
Some of Samsung phones have such connection issue.