The K2 needs GPS reception to calculate the speed. If the Option to show the speed in the videos is enabled, but the reception is bad, it always shows 000 km/h (or mp/h).
So it seems that your GPS has problems to get a good GPS reception and you should try to mount it in a way where is has a clear view to the sky.
Please check the GPS module again, make sure it's working properly (the orange LED light will soild on), also please put the logo up to the sky, this will facilitate the reception of the signal.
I purchased from you an Innovv K2 system and I installed on my 2008 GL 1800 Goldwing and the GPS/Speed Data is not coming up. Its say 000mph. I tried moving the GPS unit from inside my trunk, then to the outside of the trunk and then on top of my side bag with no luck, I even order and extention cable from you. The cameras are working 100 % and the sound works also. I tried viewing in preview mode on mac, DashCam Viewer and even Quicktime player with no luck. Please advise. Is this a defective unit? I know in the back of my house my Bike built in GPS the signal is low but once I get on the front of my street it is fine.
GPS is turn on in the app the app is the latest version and the firmware is that .61. The GPS is facing straight up attached are pictures the GPS light blinks and does not stay on steady. This is the 3rd spot I place it in with still no luck
The K2 needs GPS reception to calculate the speed. If the Option to show the speed in the videos is enabled, but the reception is bad, it always shows 000 km/h (or mp/h).
So it seems that your GPS has problems to get a good GPS reception and you should try to mount it in a way where is has a clear view to the sky.
Hi Dave,
Please check the GPS module again, make sure it's working properly (the orange LED light will soild on), also please put the logo up to the sky, this will facilitate the reception of the signal.
I purchased from you an Innovv K2 system and I installed on my 2008 GL 1800 Goldwing and the GPS/Speed Data is not coming up. Its say 000mph. I tried moving the GPS unit from inside my trunk, then to the outside of the trunk and then on top of my side bag with no luck, I even order and extention cable from you. The cameras are working 100 % and the sound works also. I tried viewing in preview mode on mac, DashCam Viewer and even Quicktime player with no luck. Please advise. Is this a defective unit? I know in the back of my house my Bike built in GPS the signal is low but once I get on the front of my street it is fine.
Hello Ken,
Could you please check again the location function?
Make sure K2 is GPS enabled and you need to check it on your phone.
How's the GPS light flashing when you using?
GPS is turn on in the app the app is the latest version and the firmware is that .61. The GPS is facing straight up attached are pictures the GPS light blinks and does not stay on steady. This is the 3rd spot I place it in with still no luck
Well.. could you please let us know when and where you bought this K2?
Please contact innovv@innovv.com, we will arrange the replacement for you according to the actual situation. Thank you!
I just emailed you the details.
We replied you and please contact the local dealer for a new GPS replacement.
Thanks!
All working now!
I did the software update and although my settings went back to standard the speed read out is now showing on my videos.
Thanks for the help and comments.
Received new GPS unit, installed and now working! Thank You
You're welcome :)