Hi, we are having a eight-day break from September 28 to October 5, and may not be able to ship out the package on time. We have people covering customer support during this time.Thank you for your kind support.
today I did the second trip with the K2 installed and wanted to test the 720P resolution. So I switched on Ignition, waited for the K2 to power up and changed the resolution to 720p using the K2 app. Then I started driving. During the trip I made a short stop with the Ignition turned off.
Back at home I checked the SD-card, but there were only files in 1080p.
- One short file in 1080p from the moment I turned on ignition till I changed the resolution
- Some 1080p files, starting from my stop on the trip.
So the K2 stoppped recording after I changed the resolution to 720p.
Later on I checked it again and set the resolution to 720p. But after powering off and on, the resolution is reverted to 1080p. I also tried to provoke the K2 to save the settings by changing other settings (e.g. turning GPS on/off), but that did not work. The other settings are saved, but not the resolution
Firmware: K2.20180925.V0.39 (was already installed when the K2 arrived)