I am not sure if this question has been posted yet and if it has my apologies. This is my 3rd Innovv product and have been a happy customer for 3 years now. I recently upgraded from the C5 to the K2. I was finally able to take it for a spin and as I was browsing through all the recorded clips, I noticed that it would skip certain segments out. It would cut out a 1 minute or 2 from the Video folder. I also noticed that there were 2 other folders under the Innovv_K2 which were "Photo" and "Park." Lo and behold, my missing video clips were stored in this folder. My question is why would it do that? Is there a way to make everything default to the "Video" folder and keep everything in chronological order?
Had the K2 for 5 days now. Overall its pretty good. I have a few issues that I need to look into. 1 - The lens seems to black out in the bottom (say 4 and 8 O'Clock) A bit like the lens has Glaucoma... 2 - I start my bike, put helmet, gloves on, ride off, but recording doesn't start until I am a few miles away, has to be at least 5 minutes after setting off, and maybe 6 minutes after starting the bike. An I supposed to wais 6 minutes before setting off? 3 - I have to do something with how I transfer the files, WiFi just doesn't cut it. My bike (R1250GS Adventure) automatically powers off after X minutes, not sure exactly how many, to preserve the battery, the WiFi hasn't managed to transfer a 3 minute file before the bike powers off. I cant view from the bike, stream, as it doesn't stream, it just jitters from frame to frame. I have an iPhone XS Max if that makes any difference. So far I have not been able to download or view any recording, only when setting up on live view. On the plus side, it only took 30 minutes to set up on the bike, only having to remove the tank panel. Does anyone have any thoughts on my three issues?