Possible interference with headset?

@sipaldi

About interference between the K2 and Interphone tour headset, More the idea @Frostie suggest, please do below check,

1. Remove the rear camera from DVR, only front camera to work, and check the interference.

2. Remove the front camera and plug the rear camera to the front port on DVR, check the interference between K2 and interphone.

3. Remove both cameras, and power on DVR, and check the interference.

This is to check if the interference between camera and interphone, not the WiFi.

The K2 has passed EMC testing, but still need to do such check.

Frostie,

Once again I thank you very much. I will try both ideas and let you know.

  I was wondering if I should disable WIFI on my phone and try that? 

This could help. Your phone automatically connects to the K2 wifi when the K2 is on. This leads to your phone sending wifi signals itself to keep the connection alive. And as your phone is probably near your helmet (nearer than the K2) this could interfer with the Interphone. It is worth a try.

If that does not help, you could try is to shield of the wifi signals of the K2. For example by putting some layers of tin foil above the K2. Not very smart, but if it helps...

Thanks again Frostie.

Looking like the INNOVV K2 is going to cause me lots of issues here and may have to be removed.

My Interphone tour will not take any VOX (voice) telephone commands with the Innovv operational. It says "wifi signal weak" . Whilst the bike is off, my Interphone works as it should. Whilst I have been totally unable to get it to work strangely I did receive a call on Saturday via the Interphone whilst riding which puzzled me.

I put my galaxy S9 in aeroplane mode and tried that, does not connect with anything.

I was wondering if I should disable WIFI on my phone and try that?

Other than that I am back to BMW and probably have to pay for them to remove it.

Feeling very disappointed........

Thanks Frosty, very helpful. I assume my phone sat nav will not connect to my interphone if my phones in aeroplane mode though. Is the fuse easy to spot on the innovv?

Like you said, if only we could disable the wifi when not required on the innovv.

Thank you for your assistance.

If it actually is the cause Frosty, I would probably have to remove the Innovv K2 as the headset is required for my sat nav etc.

Is there a way to disable the K2 as I have a european tour in two weeks and the headset is critical.

I have a galaxy S9 and think I have read there may be issues with that too with the K2 somewhere?

Ok...it is a Bluetooth headset. As Bluetooth and Wifi share the same freqencies, they can interfere each other. So yes...you are right with your assumption that the Wifi of the K2 could be the reason for this.

Unfortunately there is currently no solution for this, as the Wifi of the K2 cannot be switched off.

@Rock Liu

Hi Rock. Here is another reason why you should think about making it possible for the users to switch Wifi on or off.

Hi frostie, this is my unit. https://www.interphone.com/en-gb/Interphone/Interfoni/INTERPHONE-TOUR/p/INTERPHOTOUR

Thanks

Hi Phil,

do you have a link to your headset, so we can see the technical specs of it?