I just finished installing the K2, with new 128G card, and went for a test ride. It recorded the last few seconds when I was stopped in my garage. What the heck? Where's the recording? I see mention of heat and park mode, neither which should be my issue. Park mode off and DVR under seat away from engine. Anybody have this issue and know of fix?
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I've had a similar situation which I've not been able to resolve, even after following the suggested troubleshooting steps outlined. The system worked well initially and recorded hours of video on a 2900 mile ride, but after installing the firmware update it seems to have fallen apart. It would no longer instant on when I started my bike, Goldwing GL1800. I had to turn it on manually, and it would record with the bike on or off, but not while it was in gear; hence, I only got garage and parking lot video. Subsequently, I reformatted and reset to factory settings, but now only comes on when the bike is turned off. It shuts off when the ignition is switched on. Any ideas?
Without further testing, it would seem both cards are good..
I 'm sure battery is good if bike starts and runs fine, my concern is whether the DVR is getting all the power it needs on a consistent basis...(ie.. no intermittent/ partial shorts or open circuits)...
If you do test voltages, test at a point as close to the DVR as possible, I would expect 12 - 12.2 vdc with ignition on and 13 .8 - 14.2 vdc with engine running...
If you get a chance, do the same bench test you did earlier only do It immediately (within an hour) after a good long ride, and then one at a later date after bike has been setting for awhile (days/ week)...
Hi Waren,
When bench testing, motor was not on, just the ignition in the ACC position.
I did test both cards. Both were consistent at 70MB read and 50MB write using SpeedOut. I did not download or use h2testw_1.4
"doesn't work parked in my garage but does while riding?"
Was engine running during previous bench test of 128gb and 256gb card, or just ignition on.......
Did you get a chance to test both cards with "Speedout" (tests the speed of card) and "h2testw_1.4" (tests capacity of card)... Speed may show as good while capacity is not valid...
Sorry for the questions, I just like to verify that the problem was actually corrected by the parts used and actions applied...
I left the 256GB inserted. So far so good.
Taking a Ride, now that's one way to "step away" from a problem. Glad to hear it's working.
That is interesting though, did you leave the 256gb card in or reinsert the 128gb card..Looks like I will have to get one so that I can do some hands on testing. so many questions....
Tired of bench testing, it was nice outside, so I decided to ride instead. To my surprise, it's working. What the heck? So it doesn't work parked in my garage but does while riding? I don't get it but appears to be working now. Thanks for all the suggestions Waren, Peter, and sniper1rfa. Ride safe!
OMG, this should not be this hard. I'm an IT guy and this device just doesn't work. I've tried a second SD card, Samsung 256GB 100MB/s (U3) MicroSDXC EVO Select Memory Card. I'm getting about 70MB read and 50MB write consistently using SpeedOut. I've tried to reduce the resolution (but reverts back). How do I make it stick? The unit stops recording after about a minute and getting gaps in the recording. Based on earlier comments, I shouldn't have to be on the bike riding to test. I can't get it to work in the garage parked! I heard good things about this unit but now wondering if they were all paid reviewers. @Rock, I can't be the only one with issues. What can you suggest? This is driving me crazy; I'm going to step away for a while.
Try another SD card if you have one. It does not have to be as large a capacity one , 16gb will do, just make sure it is class 6 or better. make sure the files written to disc is the correct size and the information reorded is correct.. A class 6 card may fall behind after a short period of time...
When testing SD Cards You may get the correct size, but you also need to verify read / write speeds..
Also look under "Support", "SD Card choices" on this website for info on SD Cards...
Just remember, not everything you get brand new works and Good/ Bad/ Fake cards can come from just about any of the stores that sells them, They can't check every one they buy in bulk...
Try "Speedout" (Newer) and "h2testw_1.4" (Slow) but pretty thorough, it may take a while on anything over 32gb...
Please post results...
FWIW, high end flash memory is a really common target for counterfeiting. Definitely run some tests on the SD card to figure out if it's real.
Hi Waren,
I used a brand new 128GB Samsung Evo Class 10 Micro SD Card as recommened by this article
https://goldwingdocs.com/forum/viewtopic.php?f=18&t=45359
I've formatted it several times using the K2 app. You've ginven me many good suggestions and will continue the troubleshottin gthis weekend.
A slow or fake SD Card will cause this problem.
Did you format your card in the K2 through K2 App.
Maybe not a file limit or time loop limit.
Might be the SD Card is not fast enough or damaged and the system video buffer is filling up and resetting video because it can't write to the card. Have you looked at the files in sequence to see if any video is being recorded and in the correct sequence. No parts missing in between files.
Will the K2 DVR record at a lower resolution , if so have you tried it..
To test SD Card for data transfer speed use "Speedout" for Windows, it free to download and use.
Everything I see points to an SD Card problem. What type card are you using, ie.. manufacturer, speed rating/class ect...
If it's not off, I would turn off G-sensor anyway, One less thing to worry about for now.
Does everything else work perfect except the file problem, ie.. live view to app ect..
Ok, so I had a few minutes this evening and tried some things. I noticed that every file was 32M in size or 21 seconds. I set the loop to 5 minutes and noticed now the files are exactly 48M or 30 seconds. I've reformatted the SD card several time but think there is some type of file limit that I'm hitting. File size limit rather than time loop limit.
To answer Waren's questions, yes the unit comes on and off with the ignition. I think I bumped the power button (switching it on) when I installed it the first time under the seat. When testing for the first time, temperture was "ideal" and dry. I've not played with the G-sensor as of yet, since I no longer think the isssue lies there.
stripeth
"took off the seat to find the DVR on and hot"
Does your k2 turn off with the ignition switch, if not check to see if the accessory connection you connected to is hot all the time, some are, on some bikes or cars and do not cycle off with ignition...
Just for information, what were the weather condition like that day, Temperature/rain/snow ect..
"G-sensor set to low"
Set the G-sensor to "high" on the K2. I am interested in seeing what affect this change has on the system and do not have access to a K2 unit....
Please let me know the results of these actions. Feedback is the only way I can see if i am helping and going in the right direction or just wandering around lost in the forest...
Thank You..Waren..
Yes, I followed the very limited instructions and formatted the SD card. I've not been able to do any more testing, but will soon.
@Peter ,@stripeth, than you for supporting on the forum. the reply from last few days got delayed as I was in USA for a while.
Did you follow up the instruction from App to format SD card? SD card more than 32GB needs to be formatted before recording.
Too funny. So I took off the seat to find the DVR on and hot. I powered it down and let it cool. Once cool, I started the bike and the DVR did start. I commuted to work today and did see many files. I didn't have much time to look this evening, but many were 21 seconds long. I have the loop set to 3 minute and G-sensor set to low (not a rough riiding bike) but see a lock symbol on most files. I think I need to play with the settings some. I suspect that when I re-installed the seat, I pressed the on button. So it looks like it's working now, I just need to do some fine tuning. Thanks Peter and sniper1rfa for the replies.
Seat up. Start the bike and wait for dvr start. You don’t have to go :)
I can not see the lights on the DVR while riding as the unit is under my seat. I believe I've connected everything correctly on my 2014 Goldwing, connected the red cable to positive post on the battery, black to the negative, and the yellow to an accessory connection in the fuse box as recommended. None of the ivvovv equipment is near EMI sources.