Notice: Dear customers, we will have an eight-day National holiday from Oct 1st to Oct 8th. Therefore, those orders placed from Oct 1st to Oct 8th will be postponed to ship on Oct 9th. Apologize for any inconvenience that may cause.

Jools

Aug 20

Need help trying to update firmware, i have formatted a 32gb sd card in the DVR, put update on it, but it wont go onto DVR

Frostie

Aug 20

Please check that the sd card is really formatted in FAT32 and that the firmware file is named "K2.bin".

What firmware version is currently installed and what version are you trying to flash?

innovv

Aug 21

please follow the below steps to try again.

1. Find the firmware version you want to update.

https://www.innovv.com/k2-firmware

2. Download the firmware to SD card, the SD card which is used for upgrading should be FAT32 format.

3. If your card is in exFAT format, please put this card back to DVR and then connect the APP.

Find the settings on APP, click and find the SD card "format" function, choose it and then the card will be changed to FAT32.

4. After downloading the firmware into the SD card, the name of the firmware must be K2. bin, can not be followed by such Numbers as (1) (2).

5. After the SD card is put into the DVR, it is connected to the power again, and the firmware refresh will start automatically.

That's how the DVR lights flash when it is updating.

https://www.dropbox.com/home/Wix%20website/INNOVV%20K2/Firmware?preview=INNOVV+K2+Firmware+update+%26+LED+flashes.MP4