Hi I removed my Innove K2 from my old bike but as I was due to have it fitted to my new bike. I reset the DVR by holding the reset switch for 12 seconds (although my old bike had the battery removed so not sure this was necessary) . I connected the regulator to a 21v battery but I can't connect any device to the Innov's WiFi. I have tried absolutely everything. the device still records but I just can't connect to configure it. needless to say I missed the scheduled appointment with the gargae no point them fitting a possibly faulty device. Is there anything I can try?
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Final update - I ripped the lot out! Countless issues trying to connect and configure even when I did connect it would just hang had no chance of setting the camera's up. I wasn't aware this model was no longer sold either way it wasn't worth spending even more hours and battery drain, plus I got the impression from support they weren't really interested in asisting with an out of warranty item, all I got of any value was use the new app which made no difference.
Thanks for taking the timeout to help. After the firmware update I could connect. seems the Reset button may not reset the password
Hi,
what exactly do you mean by "..I can connect any device to the Innovv's WiFi"?.
Don't you see the Wifi on the devices or do you get an error when trying to connect to the K2 Wifi?
Or does the app claims that it can not connect to the K2?
As the K2 is still recording, it is very likely that the K2 itself is ok and that the reason for your problem is something simple.