Hi I removed my Innove K2 from my old bike but as I was due to have it fitted to my new bike. I reset the DVR by holding the reset switch for 12 seconds (although my old bike had the battery removed so not sure this was necessary) . I connected the regulator to a 21v battery but I can't connect any device to the Innov's WiFi. I have tried absolutely everything. the device still records but I just can't connect to configure it. needless to say I missed the scheduled appointment with the gargae no point them fitting a possibly faulty device.Is there anything I can try?