Hi, I got a new phone and was unable to remember changed password for wifi connection to my K2. I followed the steps for firmware update for lost password that I found in https://innovv.co.uk/products/k2/innov-k2-technical-support/ I was upgrading to latest firmware I found in the support site: K2.20190823.V0.61. I didn't see any lights like in the video - only GPS is blinking. I left it like this for about 10 minutes and there is no change. Is my device now broken?