Notice: Dear customers, we will have an eight-day National holiday from Oct 1st to Oct 8th. Therefore, those orders placed from Oct 1st to Oct 8th will be postponed to ship on Oct 9th. Apologize for any inconvenience that may cause.
YEP I can not do anything with my settings at this point. Want to turn OFF G Shock setting and try to resolve my "missing files" issue but blocked out of settings at the moment.
A bug in the Novatek SDK (the company that makes the CPU/Chipset) We are waiting for Novatek in Tawain to release an update to their SDK so a new firmware can be compiled.
Bought an Ipad air 2 last week as neither of my 2 android tablets work with K2. The previous owner had updated it to IOS12 but apparently it was the beta version. Yesterday I got notification of the scheduled IOS 12 update so I updated it, and the Ipad now works. I can access settings and make alterations, view and download video and get on the forum. No error messages.
Glad it is working for you. My Iphone with IOS12 still does not allow me to make changes to my settings. "SET UP FAIL" message and it reverts back to defaults. Hopefully we can get an update soon
I'm having this exact same issue. Can't change/save any of the settings. Most of the time, it says "Setup Failed", but if it I try it 50 or 100 times (which I have done, several times) and eventually get a "Setup Successful" message, it doesn't actually save the settings. So, no audio, no GPS, no time stamp, no parking mode, KPH instead of MPH - basically, this thing is useless, and appears to have been a waste of $338. Very, very unimpressed.
The last update is still working with the chipset company on the compatibility issue raised on iOS 12.
We noticed some bugs from iOS 12 as well, that impact the communication between camera and phone, to confirm that, we check on google and notice the below,
Is it just the I-phone that has the IOS 12 issues? My Ipad air2 is running IOS 12.0.1 and I've just reloaded the K2 app, now version 1.0.8, and it still works.
Yes, we notice that, it is priority after back from Holiday. The developers will be back Next Monday.
iOS 12 was released 17 September......
YEP I can not do anything with my settings at this point. Want to turn OFF G Shock setting and try to resolve my "missing files" issue but blocked out of settings at the moment.
Ron iOS 12 was released 17 September I’m not feeling much love from INNOVV
A bug in the Novatek SDK (the company that makes the CPU/Chipset) We are waiting for Novatek in Tawain to release an update to their SDK so a new firmware can be compiled.
Bought an Ipad air 2 last week as neither of my 2 android tablets work with K2. The previous owner had updated it to IOS12 but apparently it was the beta version. Yesterday I got notification of the scheduled IOS 12 update so I updated it, and the Ipad now works. I can access settings and make alterations, view and download video and get on the forum. No error messages.
Glad it is working for you. My Iphone with IOS12 still does not allow me to make changes to my settings. "SET UP FAIL" message and it reverts back to defaults. Hopefully we can get an update soon
That's the opposite of the Android situation. Works with my Samsung phone but not with my Samsung tablets!
Uninstalled app updated phone reinstalled app and still not working
I'm having this exact same issue. Can't change/save any of the settings. Most of the time, it says "Setup Failed", but if it I try it 50 or 100 times (which I have done, several times) and eventually get a "Setup Successful" message, it doesn't actually save the settings. So, no audio, no GPS, no time stamp, no parking mode, KPH instead of MPH - basically, this thing is useless, and appears to have been a waste of $338. Very, very unimpressed.
Welcome to the unimpressed group
I am very close to smashing my camera with a hammer and putting the clip on YouTube
the developers have been on holiday apparently oh and it’s somebody else’s chip that’s to blame
And we have new version for iOS12. Nothing changed. Doesn’t work properly.
Does anyone test that?
Same here. Still no good. "CONNECT FAIL!"
Updated app ignition on and
guess what?
are you jet lagged?
it doesn’t work!!!!
Well noted the voices.
Apple iOS 12 issue.
The last update is still working with the chipset company on the compatibility issue raised on iOS 12.
We noticed some bugs from iOS 12 as well, that impact the communication between camera and phone, to confirm that, we check on google and notice the below,
https://www.google.com/search?rlz=1C1CHBD_zh-CNUS818US818&biw=1366&bih=626&ei=PKnAW_nJD6qT0gLi9pfIDg&q=apple+ios+12+issues&oq=Apple+&gs_l=psy-ab.1.0.35i39l2j0i67l2j0i131i67j0i67l5.30898.35915..37801...1.0..4.228.1654.2j8j2......0....1j2..gws-wiz.....6..0j0i71j0i131j0i131i20i264.lcY
As both Appe and us have been working on, the bugs should be fixed.
Is it just the I-phone that has the IOS 12 issues? My Ipad air2 is running IOS 12.0.1 and I've just reloaded the K2 app, now version 1.0.8, and it still works.
I check it.
I have iPad Air2 with IOS12.01 and all work very well (sim card was not connected).
Iphone 6s with IOS12.01 connect with DVR only ONES. Then I have only „setup fail” message.
How long do I wait before asking for a refund?
Ask here: https://www.facebook.com/Innovv/ :)
@spob41, new version of iOS App should be ready this weekend. The guys are doing further testing before release.
You can check if that can fix the issue before taking next step.
Rock great news but what do you mean by the next step??
...and. When will the upgrade be announced? The weekend seems to be over.
Twelfth of never................................