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Oct 3, 2018

iOS 12 app update needed

24 comments

Come on INNOVV we need this now👍👀

Oct 4, 2018

Yes, we notice that, it is priority after back from Holiday. The developers will be back Next Monday.

Oct 4, 2018

iOS 12 was released 17 September......

Oct 4, 2018

YEP I can not do anything with my settings at this point. Want to turn OFF G Shock setting and try to resolve my "missing files" issue but blocked out of settings at the moment.

Oct 4, 2018

Ron iOS 12 was released 17 September I’m not feeling much love from INNOVV

Oct 4, 2018

A bug in the Novatek SDK (the company that makes the CPU/Chipset)  We are waiting for Novatek in Tawain to release an update to their SDK so a new firmware can be compiled. 

Oct 10, 2018

Bought an Ipad air 2 last week as neither of my 2 android tablets work with K2. The previous owner had updated it to IOS12 but apparently it was the beta version. Yesterday I got notification of the scheduled IOS 12 update so I updated it, and the Ipad now works. I can access settings and make alterations, view and download video and get on the forum. No error messages.

Oct 10, 2018

Glad it is working for you. My Iphone with IOS12 still does not allow me to make changes to my settings. "SET UP FAIL" message and it reverts back to defaults. Hopefully we can get an update soon

Oct 10, 2018

That's the opposite of the Android situation. Works with my Samsung phone but not with my Samsung tablets!

Oct 10, 2018

Uninstalled app updated phone reinstalled app and still not working

Oct 11, 2018

I'm having this exact same issue. Can't change/save any of the settings. Most of the time, it says "Setup Failed", but if it I try it 50 or 100 times (which I have done, several times) and eventually get a "Setup Successful" message, it doesn't actually save the settings. So, no audio, no GPS, no time stamp, no parking mode, KPH instead of MPH - basically, this thing is useless, and appears to have been a waste of $338. Very, very unimpressed.

Oct 11, 2018

Welcome to the unimpressed group

I am very close to smashing my camera with a hammer and putting the clip on YouTube

the developers have been on holiday apparently oh and it’s somebody else’s chip that’s to blame

Oct 12, 2018

And we have new version for iOS12. Nothing changed. Doesn’t work properly.

Does anyone test that?

Oct 12, 2018

Updated app ignition on and

guess what?

are you jet lagged?

it doesn’t work!!!!

Oct 12, 2018

Well noted the voices.

 

Apple iOS 12 issue.

The last update is still working with the chipset company on the compatibility issue raised on iOS 12.

We noticed some bugs from iOS 12 as well, that impact the communication between camera and phone, to confirm that, we check on google and notice the below,

 

https://www.google.com/search?rlz=1C1CHBD_zh-CNUS818US818&biw=1366&bih=626&ei=PKnAW_nJD6qT0gLi9pfIDg&q=apple+ios+12+issues&oq=Apple+&gs_l=psy-ab.1.0.35i39l2j0i67l2j0i131i67j0i67l5.30898.35915..37801...1.0..4.228.1654.2j8j2......0....1j2..gws-wiz.....6..0j0i71j0i131j0i131i20i264.lcY

 

As both Appe and us have been working on, the bugs should be fixed.

Oct 12, 2018

Is it just the I-phone that has the IOS 12 issues? My Ipad air2 is running IOS 12.0.1 and I've just reloaded the K2 app, now version 1.0.8, and it still works.

Oct 13, 2018

I check it.

I have iPad Air2 with IOS12.01 and all work very well (sim card was not connected).

Iphone 6s with IOS12.01 connect with DVR only ONES. Then I have only „setup fail” message.

Oct 16, 2018

How long do I wait before asking for a refund?

Oct 18, 2018

@spob41, new version of iOS App should be ready this weekend. The guys are doing further testing before release.

 

You can check if that can fix the issue before taking next step.

Oct 18, 2018

Rock great news but what do you mean by the next step??

Oct 23, 2018

...and. When will the upgrade be announced? The weekend seems to be over.

Oct 23, 2018

Twelfth of never................................

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