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Sep 30, 2018

Intermittent stops in video recording

35 comments

A friend was recently involved in an accident. Good News is I got it on my rear camera. Bad news is that when reviewing the timeline I have found several gaps in the recording. Some are several minutes and up to an hour in which I was riding but the video recorded nothing.

 

1. Anyone else experiencing this?

2. Rock-- need to have confidence that this is recording at all times as that is why I bought it. Solution?

Oct 1, 2018

Hi, am having the same problem. Noticed this happens when am revving hard or on bad roads.

 

Oct 1, 2018

I found gaps in my recording over the last few days. When I removed the card and read it in my computer, I found two folders on the card, video and park.

I had not used the park mode at all, but when I looked in that folder, there were the missing files. I just dragged them into the video folder and all was sweet in the timeline.

That trip was around 3hrs duration and the DVR system had put 18 minutes (3 min loop, so 12 files -6F and 6R) of my trip into the park folder, the rest in video folder.......strange!

 

Have just downloaded the latest firmware to see if it fixes the bug, will install later today.

 

NB, have only just received and fitted my K2 so haven't yet looked at the ver of firmware it came with.

 

Hope this helps.

Oct 3, 2018

Why the files in Park folder even parking mode does not enabled.

 

That is only because the developer made wrong folder name, the name should be locked file folder. that will easy for your understanding.

 

When bump, hit that the DVR sensed, the files will be saved in this folder and protected.

 

For your case, the only issue is the folder name.

Oct 1, 2018

Rock, your video showing firmware upgrade process shows only pink and green lines, at least that's all I get on my computer!

Oct 1, 2018

OK, I've just updated firmware from VO.34 to VO.39. I hope that solves my problem of mis-filing of some video files to the park folder intra trip.

Oct 1, 2018

Yes--I have the two files (Park and Video) as well but my gaps are not in the park file. First thing I checked. I think rough roads/major bumps etc may cause some files to get pushed into the PARK file. My issue is the files are not there at all. I have gaps in my sequence of files.

Oct 1, 2018

85 files and 57 corrupt today so missed one of our guys go down. Might be recording all the time but getting problems and I to have experienced missing files. Also getting blocky video and occasionally waving video

Oct 3, 2018

Can you let me know the connections you made to the battery and ignition?

 

 

And you can follow below to do measurement, if the output is correct.

 

 

Oct 1, 2018

I witnessed an accident 2 months ago and that is why I bought the K2. I wanted documentation of right or wrong. Video evidence is critical and I want to be able to have confidence that if something happens it is recorded. In Brian's case he missed it and that could be very critical in an insurance claim or lawsuit.

 

Need some feedback.

 

Thanks to all for adding your input.

 

I'm starting to wonder if the DVR is too heat sensitive. I mount under the seat and maybe it overheats like your iphone and then shuts down. Probably only resets after you turn ignition on and off again.

Oct 1, 2018

also think that rough roads are causing some issues as well. Some of my gaps today were on rougher two lane roads off the beaten path.

Oct 1, 2018

Have you guys got the DVR stuck down solid with the double sided tape, or some other method?

 

I've noticed some waveiness in my rear camera, but not all the time. It's mounted on a longer bracket - all home made to suit the bike, including GPS bracket.

 

Don't know if it's heat, I live where it's 35C most days and very humid. I have the DVR mounted over the rear mudguard under the seat (Triumph Bonneville T120, water cooled).

Oct 1, 2018

I have mine very securely attached with Gorilla double sided tape. It is pretty thick so kind of acts as a shock absorber as well. My video quality is good so no complaints there but just want to get ALL the video when the bike is running.!!

Oct 1, 2018

I'm wondering if you have a loose connection somewhere. Have you checked all connections are secure? Did you solder the yellow wire to an ignition power source or did you just wrap the yellow wire around the power source wire and tape it?

Oct 1, 2018

Thx Buck for the reply. I have checked the yellow wire and it is hardwired (soldered) onto a 12 V accessory wire so that is solid. Only other connection would be at the fuse and the plug. When I "rattle" them the DVR seems to function perfectly with no on/off. DVR come on with ignition and acc switch. I'm a bit baffled but will continue to look and try to root cause this. It almost as if some files just are not getting saved.

Oct 1, 2018

I'm wondering if your SD card might be faulty. Have you tried using another card, or formatting the one you have?

Oct 1, 2018

Thanks again for the reply-- I will try formatting again but usign a pretty good SD card:

SanDisk - Extreme PLUS 64GB microSDXC UHS-I Memory Card

Oct 2, 2018

OK Ron, now I'm in your camp.

Just reviewed my footage from Sunday and I have a 10 min gap. Not in the middle of a recording, but the DVR failed to start recording when I started the bike at a mates place and rode to a shop about 10 minutes away.

Recording shows me arriving at mates place then shut off bike, the next recording in sequence shows me riding away from the shop.

 

I'm heading out on a 10K km trip in a fortnight and would not like the recorder to be NOT functioning for any part of it!!

 

I'm using a SanDisk Ultra 128 gig card.

Oct 2, 2018

I had a gap like that as well where the DVR did not start after a break stop. That is why I mentioned heat because I wondered if the engine heat was too much at the short stop and while the bike was not moving. Result= the DVR overheated and did not start when i took off. It then cooled down during the next part of the ride and started at the next ignition switch. I'm not sure --with that and the missing files I am concerned.

Oct 2, 2018

My DVR is located almost on the top of the rear mudguard under the seat, well away from engine heat, so I'd be looking for another explanation.

Oct 3, 2018

To be sure the camera system to be reliable for start/stop recording, we tested every camera for 12 hours in the cycle, recording 3 minutes and stop for 1 minutes, 60/(3+1) * 12= 180 times. that is very critical testing.

 

We have confidence in its reliability, and now let's work together to see wrong indeed.

 

 

 

Oct 3, 2018

I don't question the testing prior to shipment. I am just concerned cuz we are seeing a few issues in real world situations.

Oct 3, 2018

@Ron Swenson

I do understood, you can see below my input. Let's work together to see what is wrong indeed.

Oct 3, 2018

Below is all reasons for stopping recording on the road,

 

1. Checking App during the riding, The recordings stop when review the files or making setting, but did be sure the camera system is recording before exit the App.

 

2. Two cameras plugged into DVR was not fixed by the supplied Thumb screws that cause the unreliable connection.

 

3. Unreliable SD card.

 

4. Unreliable wire connection to the converter, No reliable power supply.

 

5. DVR get too hot. DVR can stand with 65C degree and work properly.

 

Oct 3, 2018

@Ron Swenson

 

For your case, Let's do below check first,

 

1. Relocate the DVR, move it from the top of engine.

 

2. Replace with other SD card if you have.

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