Hello we just received our new INNOVV K2 camera for my dads bike. After we've updated en formatted the micro SD, we tried to make it work on the phone. On my iPhone XR it seemed to work, but when we tried it on my dads phone (huawei Mate 10 lite) it gave an error. The error was 'camera initialization failed, please insert two lenses again and restart the camera. Or click cancel to try pure preview mode!' How can we make this work on his device? it only works when he put it airplane-mode on, but since he wants to go on vacation with it, that is no option. Greetings
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Jun 16, 2020
INNOVV K2 app doesn't work on Huawei mate 10 lite, unless we put on the airplane-mode
INNOVV K2 app doesn't work on Huawei mate 10 lite, unless we put on the airplane-mode
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hello cindy,
As well as switching on flight mode to connect, another option is to turn off the phone's data and connect to WiFi in this case.
Have you confirmed that Huawei mobile phone has started the positioning mode? Make sure the location function is turned on during APP use.
Updating firmware and apps is another way to experiment.