I have the app on my phone a Samsung Galaxy Note 9. I am unable to install it onto my tablet. Samsung Galaxy Tab S6. The app says my device is not supported. Why do you not support this option. It would greatly assist when downloading and reviewing recordings.
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At present, our apps only support the normal use of the mobile terminal.
For the time being, we have not opened the client of all kinds of tablets, but since Samsung belongs to the android platform, some tablets can use apps.
We are sorry for the inconvenience, and we suggest that you still use your mobile phone to connect.
Assuming you want someone to help you in your question, I ask myself why you don't name your thread "App does not support Galaxy Tab S6" or something like this. It would help leading others, who have a solution, to your thread. And it would later help people with same problem finding your thread.
Unfortunately I don't own a Tab like yours, so I can't help you.