The image on my front camera is cloudy now. I just updated To the latest firmware, Maybe its a coincidence but it was fine until I updated it. I tried to update it a 2nd time along with doing a system reset. The bad image followed to the back when I swapped connectors on the DVR. Anyone had a camera go bad?
Could you post a picture, taken by the affected camera?
Pretty disappointed I have to replace the front camera which is $100. It looks like the front seal isn’t seated on the camera lense So it probably got wet. I tried to takeout apart to see if i could address moisture or a dirty lense. That didn’t yield any positive results.
Yeah. There got moisture into the camera. But you should contact Innovv support about this. As the camera is sealed and waterproof, this must not happen and I am quite sure Innovv will replace it.
Rock Comments? I just purchased replacement front camera for OCD for $100 which is as bi disappointing..
@innovv
What do you say about Kevins issue?
I checked the images which @Kevin Gordon sent, the picture was really cloudy..
Is this situation happen after you update the firmware? Or after you changing the lens?
Is there any rain in the meantime? Or was the camera splashed with water or something?
Please be assured that we will work with OCD to help you solve the problem.
I'm not sure I understand your response. Did you read my post? As far as OCD is concerned, they are happy to sell me a new camera.....
I changed the camera which fixed the issue. Pretty disappointed with the response I got from Innovv. It was a bit on the lame side IMO.