I have a innovv k2 but now the dvr is not working. The issue was within manufacturing there was a broken screw floating around that shorted out the board. i have been reaching out to them for 6 months now or more to get it repaired but nothing has come of it. still fighting to get a working unit. buy USA products!!!!!!!!!!!!
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Too bad this happened. Despite the fact that it is a good product, something can go wrong.
But that can also happen with USA products.
Did you buy the K2 directly from Innovv or from a local dealer?
Knowing Innovv, I expect they will contact you soon to see how they can solve this.
It was purchased directly from innovv
Apologize for any inconvenience that has caused first. We have checked with our relative colleagues who are responsible for the After-sales service and they have been kept in touch with you via emails. Please kindly check. May you have any other question, please feel free to contact us.
So, what happened to this issue? Was is resolved?
This issue was caused by the malfunctional DVR. Did you come across the same problem? If yes, please kindly contact our colleagues who are responsible for After-sales service via help@innovv.com.