I ended up removing the battery permanently in 2018, (owner since April 2017) and it helped a little with the "recording stopped" issue, but it's still doing that regardless. I found next that slightly wiggling the cables where they connect to the unit, causes it to stop recording. Mostly the "font camera" cable connection does this, with the slightest wiggle. Bad connection in the unit for sure. I long ago quit using their plastic clamshell type clip that snapped over the wires where they connect.
Seems like it didn't hold the wires in the "sweet-spot", and caused continuous failures. I think last year, 2019, I had it disconnected most of the riding season. It had only worked a short time after installation, and I didn't pursue a refund or replacement. I wish I had, but was too late. Should have known the first version of their system would have been lousy. I don't understand how they didn't know in advance by their own trials, that it was not working right. And then went to market anyway. I have pondered getting the K2, but I don't feel the company is the right one to deal with. Yesterday I was out, and hooked it up. Same hit-and-miss recording, recording stopped etc. Today I'm trying to "save a clip", and am just struggling with the software. The Datacam player help link's go to suspicious pages that I didn't dare click into them. The whole Innov experience has been really bad.
Now its working or not? my previous one was not working well, and now I bought canon new one from ReeCoupons, now it's working well and the good thing is its not much expensive.
I ended up removing the battery permanently in 2018, (owner since April 2017) and it helped a little with the "recording stopped" issue, but it's still doing that regardless. I found next that slightly wiggling the cables where they connect to the unit, causes it to stop recording. Mostly the "font camera" cable connection does this, with the slightest wiggle. Bad connection in the unit for sure. I long ago quit using their plastic clamshell type clip that snapped over the wires where they connect.
Seems like it didn't hold the wires in the "sweet-spot", and caused continuous failures. I think last year, 2019, I had it disconnected most of the riding season. It had only worked a short time after installation, and I didn't pursue a refund or replacement. I wish I had, but was too late. Should have known the first version of their system would have been lousy. I don't understand how they didn't know in advance by their own trials, that it was not working right. And then went to market anyway. I have pondered getting the K2, but I don't feel the company is the right one to deal with. Yesterday I was out, and hooked it up. Same hit-and-miss recording, recording stopped etc. Today I'm trying to "save a clip", and am just struggling with the software. The Datacam player help link's go to suspicious pages that I didn't dare click into them. The whole Innov experience has been really bad.
Edwards Alicia from Temple Run 2 INC
Now its working or not? my previous one was not working well, and now I bought canon new one from ReeCoupons, now it's working well and the good thing is its not much expensive.