So I had noticed that my Speaker had not always been as loud as normal (Not that it is overly loud to begin with).
Go an have a look at the connections on the DVR side and all are fine. Have a look at the speaker side. Well it would appear the solder failed as all cable were out of the speaker housing.
Now if they had used a larger gauge wire this most likely would not have happened.
Innovv: Any chance of you sending me a replacement? Unit is not even 6 months old.
I am still unable to update firmware either.
Hi Jeff, well noted your message, can you please send message to sales@innovv.com, our guys do further check with you, and do support.
So I sent an email to sales@innovv.com Oct 26th. Still no reply.
@rock liu
Still nothing back. I find this level of customer service dis-concerning.
Still have not heard anything back. Do you have another contact method?
Well after more then 6 months I received the replacement.