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Oct 22, 2018

Why is the download so damn slow

5 comments

Even if the wifi is running at 10mbits it is still toooooooo sloooooowww. Cant you give us ftp access so we can download quicker and to any device. Also, why can't i load the app on an android tablet, i can't even find it on google app store from the tablet.

Oct 30, 2018

Do you mean downloading videos from cameras to your tablet is slow?

What tablet do you have?

 

You can turn it in airplane mode, then turn on only wifi. and then reconnect App, it should be faster.

 

The App is available in google play, it should be found on android tablet.

Oct 30, 2018

yes from camera dvr to phone. why is it so slow? its not a wifi speed issue. Put a basic ftp server in the software then you can use anything to access the videos, tying it to this app is pointless. AND why does it say there is a problem with internet everytime i load the app, android devices finding wifi available tend to stop the gsm data connection in favour of the wifi connection!

The app is visible and downloadable to samsung s7 edge, but if i look for it via wifi from samsung tablet it is not on the list of apps in playstore, searching for "INNOVV" gives no results, if i search with google it says "not compatible may not be optimised for your device", its not like samsung is a small player in the market of android devices!

I have the record time set to 5 minutes but to download I have to leave the bike switched on with all its electronics running for what i regard as an excessive time to download a relatively small file.

Very dissapointed with this so far, i have a cheap 8 channel cctv ip camera recorder at home which is about ten times quicker to download a large video file over wifi.

 

Nov 1, 2018
Put a basic ftp server in the software then you can use anything to access the videos, tying it to this app is pointless.

We are learning on that, can you please address it into details, so I can review with the developers?

 

Or we can learn it from somewhere about such information, and learn how to do.

 

I would like to be honest, we are not expert in all area in the fact, but we are keen for learning and improving.

 

And many customers are skilled and knowledgeable, happy to work with.

 

Oct 31, 2018

I agree with faster downloads..At what range from the bike can you still download to phone...

 

What version Android do you have on the s7 edge and the samsung tablet... INNOVV K2 App

Requires Android 4.4 and up...

 

"android devices finding wifi available tend to stop the gsm data connection in favour of the wifi connection! "

 

Just for information...

 

Most Samsung devices and others have a setting called "Smart Network Switch" ( Newer versions set to off by default) which runs in the background and checks to see if your Wi-Fi internet connection is stable. On the off chance that it becomes unstable, it will automatically switch your smartphone to mobile data. to check or disable, Make sure you have Mobile Data enabled. Otherwise the setting for Smart Network Switch will be hidden , go to Menu > Settings > Wi-Fi., Tap the action button (More button on some Samsung devices). Tap on smart network switch... So this Setting could cause lost of wifi signal, not that you are experiencing this problem...

 

 

 

Oct 31, 2018

rangewise, not sure, certainly still downloading (slow) at around 4metres, all firmware is at the latest version

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