Reinstalling the firmware

Hi, Just received my C5, great thanks for the quick delivery. I have managed to format my 128Gb SD card using the Forum comments on the subject.... great and I know it records..... Just checked the firmware on the C5 and I have 20170802.V0.22 installed on the C5, I note that there appears to be later versions on your forum. I also note that there are three directories, 20170802, C5.20170925.V0.23(MP4) and C5.20170925.V0.23(TS) and there appears to be a bin file in each directory... which bin file should I copy to the root directory of the sd card?

Am I to understand that the different bin files (1) 20170802 existing version.... (2) C5.20170925.V0.23 will give me MP4 files in the C5 and (3) C5.20170925.V0.23 will store files in Transport Stream format (MPEG-2). What do you recommend ? if my assumptions are correct....

I will be installing this on my BMW R1200GS, will post some pictures when I get round to installing it on the bike.

Royston,

That sounds promising. I’ve just left mine alone, and have only had a check once to see if it has been recording as expected. I’m not planning on doing any more testing until the next firmware update comes out. I’m hoping the next revision will solve the major issues (at least I’m hoping that they’re fixable with a firmware update).

Dave

now i have the C5 running reasonably well i dont log onto it

i even told the phone to forget the C5

im on my 4th week of testing it & so far its only crashed twice

once im happy its running fine ill try more settings

I have the same probs as Dave R. My C5 has had the solid green light (just after I changed some setting about Parking mode). Unit was then firmware reset and ok for 35 minute ride. At my destination I removed the SD car and viewed the video on my PC, all good. then out the card back in and rode home, 35 minutes of vertical purple lines.

I am happy to set and forget if I can find a stable setup where I can trust it is always recording. with my C3 units I am able to remove the cards all the time and copy the video and put the cards back into the C3 units.

I will now format the card once it has been removed and viewed in PC to see if records normally after format. Rock is onto it and I am sure will resolve it.

Hi Royston

I think that mounting the DVR where you can see it is a good idea. I checked the DVR yesterday evening an hour after my commute home from work (the DVR is currently under the seat) and saw that both buttons were flashing as if it was recording and WiFi accessible. It wasn't recording.

Unfortunately there was no video for that days riding, and the most recent video was for the previous day. If I can’t be confident that the C5 is recording while I’m on the bike, I won’t be using it. However I’m going to wait for the next firmware release and see what improvements have been made before I decide what to do.

Also the C5 app now crashes when I go to view the list of videos on the DVR. So I am starting to lose confidence in that as well. It might be an idea for Innovv to provide a minimum spec phone for operating the C5 app. At least prospective buyers will be aware of any likely additional expenditure beyond the C5 hardware. I’m hopeful coding changes will rectify the issues; otherwise the C5 will be coming off the bike.

Hi Dave

thats virtually the same symtoms as i have

ive mounted the DVR so i can see it while its recording

im having my laptop upgraded to W10 on Friday & will see if it makes any difference

I know this is going off the 'Reinstalling the firmware' topic, but I've also had the unit lock up after having the card/DVR connected to my laptop (and removed from bike). I haven't had a chance to properly test the issue yet, but the first set of files that are recorded after first power-up (after putting the DVR back onto the bike) are corrupted (looks like a screen with tightly packed vertical red lines). Once it has powered down and then back up, the issue stops.

I can't remember if I made any changes to the files on the DVR, so can't say whether it was a file access/edit issue caused by me, or the way the DVR manages recording after having the SD card read externally.

If I don't remove the SD card or don't access the DVR via my laptop, I have no lock-up issues. It does mean that I can't trust the DVR to record after removing the DVR/SD card from the bike (unless I make sure to power up the DVR and then power it down, after refitting to the bike). I still need to test properly to give a better idea as to what results I'm getting.

Deleting files from PC will impact the recording? I would like to learn more details.

You can find bar mount to set the lens to the bar.

ive been running the C5 for the last two weeks on my everyday commute into London

70 miles each way

so far its locked up twice & only if ive plugged either the card of the unit into my PC

it has a similar fail rate to my Drift Ghost S so i cant complain,

ive now learned not to try to delete the filies from the card via a pc, i delete the files by the app.

once im sure im going to keep the unit on the bike ill move the unit & camera into a more perminate postion.

I like the camera to be in a high position so it can catch scenes from further away

im going to make a bracket to fit the unit to the bike bars next to my phone holder

I copied the latest firmware to a SD card and started the camera. It installed the firmware on my C5 camera automatically. I am hoping that might correct a major connection problem. I removed the SD card and the .bin file was deleted and an INNOVV folder created.

Bob

its not the SD card i have a few of them & there the ones Innovv recomend ive tryed them all

another thread has started with a similar problem so before i unplugg the unit & camrea from the bike im going to watch the thread to see if a solution can be found from that

USB-C connection allows you to flip the plug and connect to the port side.

The C5 has sony coms, high quality 6-Glass lens, that is to produce good video in day and night.

Sorry, how is the USB-C connection failing? Is it loose? Is it falling out? Flicking the unit to restore recording indicates a short or hardware fault. Not using a "quality", high-speed Class-10 SD card doesn't help. I was using a simple cheap SD card and having problems. I upgraded to a premium Ultra Pro 32GB card and things improved. The unit still struggles to keep up at 1080p because to the compression codex used. This is causing a jello-effect and unstable video at different times. That is why many people are calling the video just decent or okay.

USB C-connection was used is to make the connection be to reliable. You can flip the male plug to the female port.

Further more, two thumb screws added to fix the connection.

It passed vibration test.

the unit frooze on me yet again & when i pulled up at a set of traffic light i gave the C connection a little flick with my finger & the unit started to work again

but it wont stay running for very long only until the connection goes again

I really hope we can work together to see what is wrong indeed. If possible you can send the whole set back, here we do check what is wrong, and keep you updated.

so after a week of testing the C5 to see what the problem with it is origonaly suspecting that the App /or firmware could be at fault ive now found the fault to be in the USB - C connection

i only found out when the unit failed on my daily commute & what i know call the green light of dead

the unit frooze with only the green light on solid

i had mounted the unit onto the fairing so i could keep my eye on it where as before it was mounted under the seat.

the unit frooze on me yet again & when i pulled up at a set of traffic light i gave the C connection a little flick with my finger & the unit started to work again

but it wont stay running for very long only until the connection goes again

over a short time a can see the USB - C connection failing totaly & me throwing the unit in the bin

lucky for me i have my drift ghost still mounted on the bike which is proving to be alot more reliable

Look forward to seeing your feedback.

As you have seen, the forum is set to get people connected, sharing the experience, finding and fun on the way.

reinstalled the firmware last night then deleted the file

this morning i ran the C5 but havent changed any settings or conneted a Phone to it Via WIFI

got into work & checked the unit

its has recoreded the entire journey with its base settings

the video quality is pretty good

my next step is to connect it Via WIFI to a phone & try again

im going to change the settings one step at a time to see if there is a problem with the WIFI connection or with the APP

i have both an Andriod phone & Iphone 6s so can try it on both & ill report back my findings

its in the root of the SD card & its not deleting it so there must be another problem

Is it in root of SD card?

If in root of SD card, not in any folders in SD Card, it should be deleted automatically after firmware installed.

No its not deleting the Bin file