The camera doesn't connect, and the red light stays on, so I have no idea if it has recorded anything, the forum is no help, waste of money!
Hello,
Could you please let us know your email address?
We will have professional technicist to help you solve the problem.
Or you can just email innovv@innovv.com and our staff will respond to your questions right away.
We are sorry for the inconvenience caused.
rcbcaxton@gmail.com
When I try to access the files, I get a message :INNIT FAILED... check device
sorry for the late response because we had the National Holiday from Oct1 to Oct7.
We will send you the email soon for troubleshooting.