Notice: Dear customers, we will have an eight-day National holiday from Oct 1st to Oct 8th. Therefore, those orders placed from Oct 1st to Oct 8th will be postponed to ship on Oct 9th. Apologize for any inconvenience that may cause.
My tips to fix the problem is gone is it Innovv that removed my text and pictures..
Red ring is Innovv and c5 mic..that is to short 1.5mm and the electronics card is moving in 1.5mm inside the aluminium housing there fore no audio is recorded.
...........
And my mosquito mic is also to short because the electronics card is moving 1.5mm but I can cut of plastic on my mic about 1.7mm (blue)
And I can record audio pip hopp hurray..
A hope innovv sends me new c5 helmet version and c5 mic to me for free.
When did you buy this C5?
First please connect to the app, then click to enter the setting page.
Check if audio is turned on in the settings page.
Also, please check your phone, whether the microphone option of this C5APP is turned on.
Its from uk innovv and it's just around 1-2 month old....
In the app is mic on even then i use c5 mic...
What do you mean is it app that you have to give permission to audio.
The C5's microphone can record sound, but it doesn't have intercom or anything like that.
If your microphone can't record a sound, there may be a glitch.
You can contact the dealer for further testing or replacement.
And ship it to uk from sweden and me gone pay for shipment no I dont find that funny...
I hope uk company sends me shipping paper ?
This is ther respon.
And the we have been mailing about is that the app was no more on appstore.
And about sounds that I have trying an external mic and it dont work and after that a shopt a mic from them...
I hope China support is better and they send me a replacement dvr unit that is working correctly and external mic outlet is working
Mattias from Sweden
My tips to fix the problem is gone is it Innovv that removed my text and pictures..
Red ring is Innovv and c5 mic..that is to short 1.5mm and the electronics card is moving in 1.5mm inside the aluminium housing there fore no audio is recorded.
...........
And my mosquito mic is also to short because the electronics card is moving 1.5mm but I can cut of plastic on my mic about 1.7mm (blue)
And I can record audio pip hopp hurray..
A hope innovv sends me new c5 helmet version and c5 mic to me for free.
We well noted the question you mentioned about the mic of C5.
I've reported this to our engineer, we will check it again when we back to work.
At the same time we will also communicate with the UK dealer, please do not worry, we will try our best to solve the problem for you.
In general, the replacement will be sent to you from the dealer you purchased, if there are special circumstances, we will communicate with you again.
And what happens? UK dealer are not helping me ..and I like one replacement unit that it tested and works
Did you cut this spot in the Red Circle to match your short microphone?
I'm afraid this won't work. A longer microphone will do the trick.
I'm sorry that we can not send you a new DVR because you've made some changes to the DVR itself.