re C5 this device didnt work day one when connected. Day 2 it worked but with a few false starts. That evening I connected the device to my iphone and viewed some journey’s. since that time the wireless on the DVR will not release! as a result of many emails with innovv I’m no further forward except out of pocket for a device that doesn’t work. I’m looking for a replacement! but we shall see. Currently I can’t recomend this recording device.
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Hi Richard, We will have phone call to you today and work together to see what is wrong indeed.
The camera system had been tested 24 hours before shipping, and we take care of customers and products.
If the camera system has quality issue, for sure, you can get replacement.