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Mar 21

Android Galaxy S9+ won't connect

2 comments

I just installed the C5 and loaded the app to both my iPad and Android. The iPad works great. I log into the hotspot wifi network and all is fine. When I log out of the iPad and some time later try and use my GalaxyS9+ with the android app loaded, I get a message that the wifi won't connect until the signal improves.

 

What can I do to connect my Android to the hotspot? Thanks,

Mar 27

Turn Galaxy S9 to be airplane mode, and enable WiFi only, connect the App again, see if that can be helpful.

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