Same issue. I had formatted the Samsung SD card using another utility and when the card was in the device it gave me the error. I removed the card and tried to reconnect and it was connecting. Tried plugging in the card with the unit on and it rebooted then gave me the same connection error.
I tried 6 or 7 times to plug the SD card in while the unit was on and eventually it connected and said that the SD card was in an unknown format (even though I used FAT32 as instructed). So I re-formatted the card through the app and it appears to be working. Now I'm going to try updating the firmware...
Good luck! I like the physical construction of the camera, it looks durable but if I'm having this much of a problem just setting it up I'm worried that it won't work properly.
Same issue. I had formatted the Samsung SD card using another utility and when the card was in the device it gave me the error. I removed the card and tried to reconnect and it was connecting. Tried plugging in the card with the unit on and it rebooted then gave me the same connection error.
I tried 6 or 7 times to plug the SD card in while the unit was on and eventually it connected and said that the SD card was in an unknown format (even though I used FAT32 as instructed). So I re-formatted the card through the app and it appears to be working. Now I'm going to try updating the firmware...
Good luck! I like the physical construction of the camera, it looks durable but if I'm having this much of a problem just setting it up I'm worried that it won't work properly.